Terms & Conditions
Welcome to Shop with Hammy. By accessing or using our website,
you agree to be bound by the following terms and conditions.
1. General
By placing an order on our website, you confirm that you are at least 18 years old
or using the site under the supervision of a parent or guardian.
2. Products & Orders
- All products are subject to availability.
- We reserve the right to cancel or refuse any order.
- Prices are subject to change without notice.
- Imported products may have slight variations from images shown.
3. Payments
- We only accept M-Pesa payments.
- For M-Pesa payments, customers must upload valid proof of payment.
- Orders are only processed after payment confirmation.
4. Payment Verification
Uploaded payment proofs are manually verified. Providing false or misleading
payment information may result in order cancellation and account restriction.
5. Shipping & Delivery
- Delivery timelines may vary depending on product sourcing and location.
- We are not responsible for delays caused by third-party couriers.
- Customers must provide accurate delivery information.
6. Returns & Refunds
- Returns are accepted only for defective or incorrect items.
- Requests must be made within 48 hours of delivery.
- Refunds are processed after item inspection.
7. User Responsibilities
- Provide accurate billing and contact information.
- Do not misuse the website or attempt fraudulent activities.
8. Privacy
Your personal information is handled securely and will not be shared with third parties,
except as required to fulfill your order.
9. Limitation of Liability
Shop with Hammy shall not be liable for any indirect, incidental, or consequential damages
arising from the use of our services.
10. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the website
constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions about these Terms, please contact us via the Contact page.
Last updated: October 2026
